Q. How do I get an Alarm Permit Application Form?
An application form is available upon request from the Finance Department in City Hall or by calling (650) 802-4215, if you prefer to have one mailed to you. You may also stop by the San Carlos Police Bureau and ask for an application. For your convenience, we have also provided a copy of the Alarm Permit Application form in Adobe Acrobat PDF format. Simply click on the link below, save the pages of the application to your computer's hard disk, print and complete the form and return or fax it back it to Finance Department for review and processing.
Click Here for more information on Alarm Permits.
Q. Is there any correlation between having a garage sale and subsequent burglaries at the site? That is, should one avoid having a yard sale at one's residence in order to avoid a later break-in?
Our opinion is that there is generally no connection between burglaries and garage sales in San Carlos. These crimes are usually random or there is a relationship between the suspect and the home owner (e.g. attended party at home, cleaning person, relative, acquaintance, etc.). To our knowledge, no burglaries in San Carlos in recent years have involved someone who previously attended a garage sale at the site.
Q. Should I install a burglar alarm in my home?
Having an alarm system installed is a matter of personal choice. Some people consider an alarm to be a deterrent to potential thieves. Others feel that the alarm gives them added security when they are home or away.
Alarm systems vary in cost, depending on what type of detection system is employed. Some components are readily available at home improvement centers for "do it yourself" installation.
Many licensed alarm companies are listed in the phone book. We recommend that alarm buyers get at least two bids for the work, ask for references, and make sure there is training provided to everyone who will use the alarm. False alarms waste Police resources. After one (1) false alarm, you will be billed for the Police response.
Q. Sometimes in my neighborhood, I see things that are out of place, or unusual, or people who are "suspicious." I don't really feel comfortable with calling the Police. Can you tell me about the procedure?
At any given time, there are officers on the street. The San Carlos Police Department counts on the twenty-seven thousand sets of eyes from our citizens to alert us to unusual situations. Any time someone calls, a dispatcher will take the information, ask questions, decide on what/whom to send, and the urgency of the call. We will respond to every call for service, though obviously the less urgent calls may take some time to respond to. All calls to the San Carlos Police Department are confidential. Remember, if you have an emergency, use 911.
For non-emergency calls, please use (650) 802-4277. You could also fill out & submit an online Suspicious Activity Report.
Q. What is the cost of having a burglar alarm in San Carlos?
There is an annual fee of $27.00 for any business or residence with a burglar alarm. This fee helps us offset costs for maintaining records of the contact persons listed on the alarm permit, and other administrative tasks.
Most alarms are received from alarm companies who operate receiving equipment at their central station and notify us that their customer's alarm has been activated.
Q. Why do two (2) officers respond to alarm calls?
All alarm calls are considered to be real. The possibility of one or more persons committing a burglary is a high risk call and requires 2 or more police officers to protect the officers, secure the premises, and safeguard occupants, if any.
Our Police Dispatchers will routinely dispatch 2 officers to any alarm call. The Police Officers may request additional help if the circumstances or location warrant it.