City of San Carlos - Calls and Visits from Solicitors


Calls and Visits from Solicitors

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Q. I have received several phone calls from people representing themselves as law enforcement officers, calling and asking for donations. Are the callers really law enforcement officers? I would like to help, but it sounds "fishy" to me.
The San Mateo County Sheriff's Office does not solicit for any kind of charity. If you are contacted by someone representing themselves as a Police Officer or Sheriff Deputy, BE CAREFUL. Such callers are usually employed by a company to make solicitation calls and are paid by the number of commitments they obtain. The callers will say or do just about anything to get someone to commit to a donation.

You should be particularly suspicious of fund raisers who wish to send a courier to your home to pick up funds. Most legitimate charitable groups have permanent mailing addresses to receive your donations. If you are in doubt, contact the San Carlos Police Bureau at 650-802-4277.

If you really wish to help, you may donate to the charity of your choice, and earmark the donation for just about any particular task you wish.

Q. I keep getting these annoying "hang-up" type phone calls, where nothing is ever said. It is driving me crazy! I don't want any prosecution. I just want the calls stopped. What do I do?
Call the Police Bureau. We will probably have an officer respond to talk to you and he or she will evaluate the situation at that time. Court rulings have established that "hang-up" type calls alone are not sufficient for prosecution. The phone company can take other action, however, based on their own investigation. The Police Bureau may also be able to stop the problem just by talking to the person(s) responsible for making the calls. Contact us and we may be able to help.