Notice of Compliance Under the Americans with Disabilities Act & California State Law

In accordance with the requirements of Title II of the Americans with Disabilities Act (ADA) of 1990, the Fair Employment & Housing Act (FEHA), Government Code Section 11135 and other applicable codes, we will not discriminate against individuals on the basis of disability in our services, programs or activities.

Employment: We do not discriminate on the basis of disability in our hiring or employment practices and will comply with the Fair Employment and Housing Act and ADA Title I, including the regulations issued by the U.S. Equal Employment Opportunity Commission under Title I of the ADA.

Effective Communication: We will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in our programs, services and activities, including qualified sign language interpreters, documents in Braille and other ways of making information and communication accessible to people who have speech, hearing or vision impairments.

Modification to Policies and Procedures: We will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to participate in all of our programs, services and activities. For example, individuals with service animals behaving within applicable standards are welcome in our offices and facilities, even when pets are generally prohibited.

Anyone who requires auxiliary aides and services for effective communication, or a modification of our policies or procedures to participate in a program, service or activity, should contact our ADA Coordinator as soon as possible, but no later than 48 hours before the scheduled event.

Neither the ADA, nor California state law requires that we take action that would fundamentally alter the nature of our programs, activities or services or impose an undue financial or administrative burden.

Complaints that any of our programs, activities or services is not accessible should be directed to our ADA Coordinator:

Jenny Liu
Senior Management Analyst
(650) 802-4205
jliu@cityofsancarlos.org

Note: You may use the 711 Telecommunications Relay Services (TRS) with a text telephone (TTY) to reach us.

We will not place a surcharge on a particular individual with a disability or a group of individuals with disabilities to cover the cost of providing auxiliary aids and services or making a reasonable modification to a policy to create access, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.