City of San Carlos responds to risk of Coronavirus (COVID-19).  Click here for up to date information and resources. 

Welcome to the San Carlos Public Works Department page. Our department has two divisions: Engineering and Maintenance. We are responsible for the design, construction, contract administration, permitting and overall maintenance and operation of the City's facilities and infrastructure.


Counter hours at City Hall are Monday-Friday, 9 a.m. - 12 noon, offering full service. Limited service is offered and appointments can be made after 1 p.m. Call (650) 802-4200 for more information.


The Public Works Maintenance Corporation Yard is open from 7 a.m. to 3:30 p.m. Call (650) 802-4140 for more information. Public Works Maintenance includes stormwater, streets and traffic, wastewater and parks and facilities.

Emergency Requests

Are you experiencing a sewer backup or flood emergency? There are two numbers you can call, depending on when the emergency occurs.

  • (650) 802-4140 to reach Public Works between 7 a.m. and 3:30 p.m., Monday-Friday.
  • (650) 802-4321 to reach police dispatch after business hours, on weekends and holidays when City Hall is closed.

A Public Works crew will be sent out as soon as possible in response to your emergency.

Non-Emergency Requests

Inform San Carlos is the City's online reporting application. Report issues such as potholes and lighting malfunctions or to make a public records request. Requests made through this application will be responded to quickly and efficiently. You'll receive notification the second they are resolved. New requests are automatically sent to the responsible staff, who will respond Monday-Friday, between 8 a.m. and 5 p.m.