Rates & Rate Reduction Program

Sewer Rates

The City shall determine which customer class best reflects the wastewater characteristics of each account.  Sewer rates were approved by City Council in spring 2019 following a comprehensive rate study and public input process. 

Residential

Residential

 
Effective Date JULY 1, 2017 JULY 1, 2018
 July 1, 2019
Single-family residence $1,119.14 $1,175.10
$1,227.93
Multi-family dwelling unit $962.46 $1,010.58
$1,054.57
 Annual charge per residential dwelling unit.

Commercial

COMMERCIAL
Effective Date July 1, 2017 July 1, 2018 July 1, 2019
High strength/restaurants1 $18.09 $18.99
$19.54
Moderate strength (includes hotels)2 $15.45 $16.22 $16.77
Standard strength/all others $11.43 $12.00
$12.58
Minimum annual charge per parcel or account $839.36 $881.33
$920.95
 Volumetric charges per hundred cubic feet of metered water use, subject to minimum annual charge. One hundred cubic feet (HCF) equals approximately 748 gallons.  
 1Includes restaurants, bakeries, mortuaries, markets with garbage disposals and mixed-use accounts where wastewater is comprised of 75 percent or higher flow from high-strength users.
 2Includes hotels with food service and/or laundry facilities and mixed-use accounts whose wastewater is comprised of greater than 25 percent but less than 75 percent of flow from high-strength users.

Institutional

Institutional
Effective Date JULY 1, 2017 JULY 1, 2018
  July 1, 2019
Hospitals $11.74 $12.33
$14.50
School/church/public/other 10.95 11.50
$12.18
Minimum annual charge per parcel or account $839.36 $881.33
$920.95
 Volumetric charges per hundred cubic feet of metered water use, subject to a minimum annual charge. One hundred cubic feet (hfc) equals approximately 748 gallons.  

Industrial

IndUSTRIAL
Effective Date JULY 1, 2017 JULY 1, 2018 July 1, 2019
Volumetric charge ($ per hundred cubic feet of metered water use) $9.42 $9.89 $10.42
+ Biological oxygen demand (BOD), ($ per pound) 1.0455 1.0978 1.2950
+ Suspended solids (SS), ($ per pound) 1.1062 1.1615 1.4541
Minimum annual charge per parcel or account $839.36 $881.33 $920.95

Sewer Rate Reduction Program

The program applies to residential single-family households in San Carlos. Qualification is based on gross annual household income, similar to qualification standards for PG&E’s CARE Program. Residents who receive the PG&E CARE discount on their monthly PG&E bills automatically qualify for the 10 percent Sewer Rate Reduction Program. If you think you qualify for the PG&E CARE Program but have not yet signed up, contact PG&E:

You must be enrolled in PG&E’s CARE Program to receive the City’s 10 percent sewer discount.

To apply for our Sewer Rate Reduction, fill out the online application below. If approved, you may also qualify for the Solid Waste Rate Reduction Program.

Call (650) 802-4194 if you have questions, comments or concerns.

Please correct the field(s) marked in red below:

1
What is your name?
 *
What is your name?
2
What is your service address?
 *
What is your service address?
3

Are you enrolled in PG&E's CARE Program?

 *
4
Please upload a copy of your most recent PG&E bill showing enrollment in the CARE program.
 *
5
Please upload a copy of your property tax bill and proof of payment.
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Please upload a copy of your property tax bill and proof of payment.
6
What is your contact information? We will send out annual renewal reminders by email.
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What is your contact information? We will send out annual renewal reminders by email.